Tag: Call centre

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Recent Related Articles to Call centre

Enhancing Customer Experiences with Genesys and AWS | by Jonathan Nolan - Medium

Added to Collection on: 2023-12-08 22:05:42

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Computer telephony integration
Cloud infrastructure
Customer service
Genesys
Services marketing
Amazon Web Services
Customer experience
Cloud computing
Omnichannel
CX
Call centre
Jonathan Nolan

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Overcoming common contact center challenges with generative AI and Amazon SageMaker Canvas

Added to Collection on: 2023-12-21 18:27:23

Tags for this article:

Cloud infrastructure
Artificial intelligence
Emerging technologies
Deep learning
Amazon Web Services
Amazon SageMaker
Anthropic
Generative artificial intelligence
Chatbot
Call centre
Large language model

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What's Coming in 2024: Voice for CX is Dying. Long Live Digital Engagement. | No Jitter

Added to Collection on: 2024-01-08 17:54:08

Tags for this article:

Customer service
Brand management
Computer telephony integration
Services marketing
Telephony
Genesys
Customer experience
Digital marketing
Touchpoint
Omnichannel
Call centre
Engagement marketing

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ICS.cx Becomes Leading Choice for Contact Center Solutions - Yahoo Finance

Added to Collection on: 2024-01-08 17:02:24

Tags for this article:

Services marketing
Business software
Computer telephony integration
Customer service
Human resource management
Contact Center as a Service
Workforce optimization
Customer experience
Call centre
Workforce management
NICE Ltd.
Enterprise feedback management

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Call Center AI Market Surpassing USD 7.60 Billion by 2030 Exclusive Report By ... - WhaTech

Added to Collection on: 2024-01-15 12:12:48

Tags for this article:

Artificial intelligence
Cybernetics
Computational neuroscience
Data science
Call centre
Chatbot
Draft:AI in Product Management
Generative artificial intelligence
Report

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Findel transforms customer experience with IPI's Contact Centre as a Service solution

Added to Collection on: 2024-01-23 15:49:13

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Customer service
Customer experience
Findel
Omnichannel
Call centre

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AI's true value in banking - Financial institutions - RSM US

Added to Collection on: 2024-02-27 21:16:37

Tags for this article:

Services marketing
Computer telephony integration
Telephony
Customer service
Customer relationship management
Call centre
Artificial intelligence
Draft:AI in Product Management
Customer value maximization
Ally Bank

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Role of AI in Cloud Based Call Centers - Airtel

Added to Collection on: 2024-03-13 13:46:43

Tags for this article:

Customer service
Services marketing
Artificial intelligence
Telephony
Computer telephony integration
Applications of artificial intelligence
Customer relationship management
Chatbot
Call centre
Customer experience
Virtual assistant
Omnichannel

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BMI Announces Significant Progress in its Comprehensive Affiliate Customer Service Initiative | News

Added to Collection on: 2024-04-08 18:35:38

Tags for this article:

Computer telephony integration
Telephony
Services marketing
Customer service
Call centre
Outsourcing
Customer relationship management
Online shopping
Erin Crawford

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Scorebuddy and Moveo.AI Partner to Add AI Virtual Agents to Contact Centres

Added to Collection on: 2024-04-18 16:50:38

Tags for this article:

Customer service
Services marketing
Artificial intelligence
Telephony
Chatbot
Natural language parsing
Call centre
Customer experience
Generative artificial intelligence
Customer satisfaction
Omnichannel
Artificial intelligence in customer experience

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