Global Healthcare Enterprise Content Management Market 2019-2023: Competitive Landscape …

This unstructured content holds most of the critical patient data, which is … deep-learning (DL), Big Data analytics and intelligent text-mining features …

DUBLIN, Sept. 9, 2019 /PRNewswire/ — The “Global Enterprise Content Management Market for Healthcare, Forecast to 2023” report has been added to ResearchAndMarkets.com’s offering.

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Global Enterprise Content Management Market for Healthcare, Forecast to 2023 provides a comprehensive analysis on the global ECM market for healthcare and outlines the competitive landscape, top predictions, global trends, and key growth opportunities.

The report also discusses healthcare trends by region based on increasing interest in digital data management. In addition, this report presents information on important companies to keep track of, and lists both established and new enterprises, chosen by the author’s analytical team.

For over two decades, healthcare systems across the globe have considered digitisation a priority and have invested heavily in eHealth systems. This has resulted in the extensive proliferation of several clinical and non-clinical information systems in healthcare organizations. These information systems are capable of handling structured content generated within the application framework; any unstructured content generated from external sources is excluded from the workflow due to lack of compatibility factors.

In a clinical context, while most electronic medical/health records (EMR/EHR) manage structured content, even the best systems cannot afford to manage unstructured data such as paper documents, faxes, images, photos, and rich multi-media data contents generated across the care setting. In a non-clinical context, ECM solutions complement administrative, operational, and financial information systems in a healthcare enterprise by allowing end users to efficiently aggregate, store, and manage diverse content generated across the enterprise.

Globally, healthcare organizations are struggling to manage patient data and relevant content in a structured format. A robust enterprise content management strategy can help healthcare organizations to streamline the complex process. Therefore, healthcare ECM is becoming crucial in a modern care setting to complement the shortcomings of existing EHR systems. The crucial need to securely access and analyse data along the patient’s care journey is driving demand for new-generation content management technology platforms.

The author finds that on average, a modern healthcare organization generates approximately 70-75% of unstructured content from existing clinical and non-clinical information systems. This unstructured content holds most of the critical patient data, which is either lost or omitted during electronic transactions, resulting in uncertainty about inefficient healthcare data management standards. Lack of healthcare content management strategies limits organizational access to valuable information and makes it difficult for clinicians to access the right information at the right time.

Furthermore, the healthcare industry will witness core ECM systems transitioning to enterprise content service platforms with the entire technology framework built around data to support many facets of enterprise content. The data-driven platform will be powered by smart APIs and web services to leverage advanced services such as artificial intelligence (AI), machine-learning (ML), deep-learning (DL), Big Data analytics and intelligent text-mining features for improved healthcare outcomes.

Key Issues Addressed

  • What are the key market trends and industry dynamics in the enterprise content management market for healthcare? What is the future potential for ECM solutions in healthcare?
  • What is the current market scenario? How much growth is expected? Which are the major market segments? What will be the impact of external trends on each business segment?
  • Who are the major participants in the global ECM market for healthcare? What are their solution and service offerings, product features, capabilities, and technical specifications?
  • What is driving the ECM market for healthcare? What are the restraints impacting growth opportunities for ECM solutions in the global healthcare market?
  • What are the important business model considerations for healthcare stakeholders and providers? Are there any unmet customer needs? Is there an untapped opportunity in this market?
  • Are the existing ECM solutions offered by solution vendors meeting end-user needs?

Key Topics Covered:

1. Executive Summary

  • Global ECM Market for Healthcare – 4-Decade Perspective
  • Global Healthcare System – Current Status
  • Key Findings – Total ECM Market for Healthcare
  • Study Scope and Segmentation
  • Key Questions this Study will Answer
  • Enterprise Content Management for Healthcare – Definitions
  • Market Engineering Measurements
  • CEO’s Perspective
  • Key Findings – Geographic Outlook
  • Key Findings – Healthcare ECM Growth Indicators
  • Total ECM Market for Healthcare – Segment Maturity Curve
  • At the Point of Convergence – Enterprise Content Services Platform
  • Executive Summary – 4 Big Predictions

2. Enterprise Content Service Platforms

  • ECM Transition to Enterprise Content Service Platforms
  • Next-Generation Healthcare Content Service Platform
  • Future of New-Generation Healthcare Content Services
  • Evolution of Enterprise Content Management Systems
  • Healthcare ECM – Product Features Adoption Curve
  • Analysis of Key in ECM Suite Product Features Required by Providers

3. Enterprise Imaging Platform and Unified VNA

  • Enterprise Imaging and Unified VNA Strategy
  • Enterprise Imaging and Key Benefits to Providers
  • Key Technology Enabler For a Holistic Patient View

4. Healthcare ECM Trends

  • Top 6 Trends for ECM Vendors in 2019
  • ECM Platform – Select Use Cases in the Healthcare Industry
  • Top 6 Factors Influencing Healthcare Content Management
  • Top Predictions – Healthcare ECM

5. Market Overview

  • Market Overview – Definitions
  • Market Overview – Segmentation
  • Key Market Segmentation by Solutions
  • Market Segmentation by Use Case and Applications
  • Hospital IT Ecosystem – Clinical and Non-clinical Information Systems

6. Dynamics Catalysing Global Market Growth – Key Market Trends

  • Geographical Opportunity Analysis for Healthcare ECM Systems
  • Industry Dynamics Impacting HCS Platform Market
  • EU-General Data Protection Regulation (EU-GDPR)
  • ECM Helping Providers Comply with EU-GDPR Regulations

7. Drivers and Restraints – Total ECM Market for Healthcare

  • Market Drivers
  • Drivers Explained
  • Market Restraints
  • Restraints Explained

8. Forecast and Trends – Total ECM Market for Healthcare

  • Market Engineering Measurements
  • Forecast Assumptions and Definitions
  • Revenue Forecast
  • Revenue Forecast Discussion
  • Percent Revenue Forecast by Region
  • Revenue Forecast by Region
  • Revenue Forecast Discussion
  • Pricing Analysis
  • Pricing Model
  • Healthcare ECM – Professional Service Contracts Trends

9. Demand Analysis – Total ECM Market for Healthcare

  • Global Demand Analysis
  • Demand Analysis Discussion

10. Competitive Environment

  • Competitive Market Structure
  • Detailed Vendor Segmentation
  • Detailed Vendor Segmentation – Description
  • Merger, Acquisition, and Partnership Assessment
  • More Global Healthcare ECM Vendors

11. Future Perspectives – Growth Opportunities

  • Five Growth Opportunities Critical for Future Success
  • Strategic Business Imperatives for Success and Growth of Healthcare ECM Vendors

12. Product Offerings Segment Analysis

  • Percent Revenue Forecast by Product Offerings

13. Installation of New ECM for Healthcare Segment Analysis

  • Market Engineering Measurements
  • Revenue Forecast

14. Renewal of Existing ECM for Healthcare Segment Analysis

  • Market Engineering Measurements
  • Revenue Forecast

15. Software Product and Professional Services Segment Analysis

  • Percent Revenue Forecast by Software and Professional Services

16. ECM Software Product Licenses Segment for Healthcare Analysis

  • Market Engineering Measurements
  • Revenue Forecast
  • Percent Revenue Forecast by Sub-segment
  • On-premise ECM Software Sub-segment for Healthcare – Revenue Forecast
  • ECM Cloud Services Sub-segment for Healthcare – Revenue Forecast

17. ECM Systems Professional Services Segment for Healthcare Analysis

  • Market Engineering Measurements
  • Revenue Forecast
  • Percent Revenue Forecast by Sub-segment
  • ECM System Implementation and Maintenance Services Sub-segment – Revenue Forecast
  • ECM System Consulting and Support Services Segment Sub-Segment – Revenue Forecast

Companies Mentioned

  • Agfa Healthcare
  • Alfresco
  • Box
  • Chartmaxx
  • Confluence
  • Contentverse
  • Docushare
  • DocuWare
  • Everteam
  • Fabasoft Cloud
  • Hyland
  • IBM
  • Laserfiche
  • M-Files
  • Microsoft
  • Newgen Software
  • Nuxeo
  • OpenText
  • Oracle Corp
  • Paperport
  • Ricoh
  • Seismic
  • Springcm
  • Streamline Health
  • Veeva Vault
  • Xerox

For more information about this report visit https://www.researchandmarkets.com/r/hfu6cg

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Nuxeo Insight Cloud adds AI content services to platform

With the introduction of a new suite of services collectively called Nuxeo Insight Cloud, the content services platform provider takes aim at IBM Watson …

With the introduction of a new suite of services collectively called Nuxeo Insight Cloud, the content services platform provider takes aim at IBM Watson and OpenText Magellan.

It’s a twist on conventional content-centric AI tools in that Nuxeo, known for its low-code, open source framework, hopes to enable nondata scientists to create custom data models its AI can use, in the mode of Salesforce’s recently released CRM-oriented data modeling tools.

This new generation of AI tools helps stitch back together fragmented enterprise content, which used to reside in one orderly enterprise content management (ECM) application in an on-premises service, according to David Jones, product marketing vice president at Nuxeo and AIIM content association director.

As enterprise content spreads across separate cloud platforms, such as Box, Salesforce and marketing automation repositories, AI content services can help find and tag content in place. That way, it doesn’t have to be migrated to a centralized location and updated, and it also makes that data accessible and usable for automated tasks.

“That Nuxeo is opening up the cloud to allow people to access the repositories and interrogate them is a big differentiator,” said Jim Lundy, founder and CEO of Aragon Research in Morgan Hill, Calif. “Most cloud ecosystems are closed. While they say they have connectors, a lot of times federated content management is not an easy thing to do.”

Platform offers multiple AI connectors

That Nuxeo is opening up the cloud to allow people to access the repositories and interrogate them is a big differentiator.
Jim LundyFounder and CEO of Aragon Research

Nuxeo Insight Cloud, released June 4, is part of Nuxeo’s newest platform update, called LTS 2019, and it also can interface with other AI tools, such as Amazon Rekognition, Amazon Comprehend and Google Vision, for tasks such as automated image recognition and tagging.

Those tools have inherent limitations in helping organizations organize, tag and make unstructured content accessible, Jones said. It’s because the tags can be generic; for example, one of the publicly usable Amazon or Google services might tag a Daffy Duck cartoon image simply as a bird, when the organization needs more specificity to complete a task.

Nuxeo Insight Cloud, Jones said, can help employees mold data models from their company’s own data stores and switch on the AI.

Early use cases emerge

So far, early users who have found uses for the tools include media companies organizing and managing rights for their content, as well as insurance companies using, for example, policyholder pictures or dashcam video of auto damage to manage accident claims. Another emerging class of users includes document-intensive business departments, such as HR.

“It allows you to define what data you want to use to train the model and what fields you want to predict,” Jones said, adding that the cross-cloud reach of Nuxeo Insight Cloud is part of the company’s competitive strategy for taking on bigger, more recognizable vendors, such as IBM. “That’s the promise of content services platforms, to me: to deliver where ECM failed,” he said.

A company’s internal data, broken out into separate models for AI to perform specific repetitive tasks — such as retrieving customer data or connecting images to marketing materials — is where AI and machine learning can prove their value to saving human labor costs.

“[Nuxeo] can actually allow enterprises to do specific model work, an advanced AI capability, and most of the other firms aren’t doing that yet,” Lundy said.

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Enterprise Content Management Market Doubles in Size with Healthcare Digitization

These data-driven platforms will be powered by smart application … (ML), deep learning (DL), big data analytics, and intelligent text-mining features.”.

Rapid proliferation of disparate clinical and non-clinical information systems in care settings is creating growth opportunities, finds Frost & Sullivan

SANTA CLARA, California, May 30, 2019 /PRNewswire/ — Healthcare organizations’ urgent need to digitally consolidate administrative, operational, financial, and clinical content is expected to propel the global enterprise content management (ECM) market for healthcare from $584.0 million in 2017 to $1,330.5 million by 2023, at a compound annual growth rate (CAGR) of 14.7%. Following the rise in the number of governmental and regulatory stipulations, there has been greater demand for integrated ECM solutions that can improve data protection and increase resilience to data breaches, hackers, and cybercrimes.

Enterprise Content Management Market Doubles in Size with Healthcare DigitizationEnterprise Content Management Market Doubles in Size with Healthcare Digitization
Enterprise Content Management Market Doubles in Size with Healthcare Digitization

“ECM has expanded into clinical areas, supporting EMR/EHR and patient portals by bringing multimedia content, unstructured clinical data, images, videos, and PDFs into enterprise workflow,” said Siddharth Saha, Vice President of Medical Imaging. “Going forward, healthcare ECM systems will transition to enterprise content service platforms. These data-driven platforms will be powered by smart application programming interfaces (APIs) and web services, leveraging advanced services like artificial intelligence (AI), machine learning (ML), deep learning (DL), big data analytics, and intelligent text-mining features.”

Frost & Sullivan’s recent analysis, Global Enterprise Content Management Market for Healthcare, Forecast to 2023, covers key market trends and industry dynamics as well as examines the potential of ECM solutions in healthcare. It analyzes the current market scenario and the impact of external trends on each business segment. It also presents the solutions and services, product features, capabilities, and technical specifications of current offerings.

For further information on this analysis, please visit: http://frost.ly/3g4.

“Eventually, the healthcare ECM sector will gradually evolve from the on-premise model featuring thick clients to a completely web/cloud-based model featuring thin/smart clients and robust interoperability capabilities,” noted Saha. “Hybrid ECM is anticipated to emerge a popular option among large healthcare enterprises.”

There will be significant growth opportunities for enterprise file sync and share as a service (EFSS) solution vendors, especially in emerging markets. For additional opportunities, ECM vendors can:

  • Develop an information governance strategy to aid providers with compliance, audit, security, legal, IT, finance, and business operations.
  • Target countries with a high digital maturity index with content service platforms that have the potential to optimize the overall healthcare enterprise using cloud, analytics, AI, mobile, and collaborative technologies.
  • Align with strategic local, regional, national, and global healthcare IT system vendors and device OEMs to gain market share, especially in countries with medium to high EMR/EHR penetration.
  • Bundle a healthcare data exchange and interoperability services component with content service platforms. These services may be focused on non-structured clinical data handling and transactions, integrations with third-party systems, managing overall workflow, clinical process automation, and digital transformation in the care setting.

Global Enterprise Content Management Market for Healthcare, Forecast to 2023 is part of Frost & Sullivan’s global Digital Health Growth Partnership Service program.

About Frost & Sullivan

For over five decades, Frost & Sullivan has become world-renowned for its role in helping investors, corporate leaders and governments navigate economic changes and identify disruptive technologies, Mega Trends, new business models and companies to action, resulting in a continuous flow of growth opportunities to drive future success. Contact us: Start the discussion.

Global Enterprise Content Management Market for Healthcare, Forecast to 2023

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Web Content Management Market 2019: Industry Outlook, Enhanced Growth By Acquia, Inc …

Web Content Management Market research report offers an in-depth overview of the viable landscape of global markets. It offers a tremendous …

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This Web Content Management Market report covers North America, Europe, Asia Pacific, Middle East & Africa and Latin America. It focuses on the foremost and the emerging countries from every region in detail. South East Asia, Japan, China, and India are also projected to witness vigorous growth in their particular markets for Global Web Content Management Market in the near future, states the research report.

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Boxer Box wants to step up to the heavyweight class before investors lose their patience

… and solid growth in six-figure deals throughout the year,” said Box CEO and cofounder Aaron Levie at the time the figures were emitted to investors.

Analysis Ambitious online file-silo boxer Box can’t enter the heavyweight enterprise content management (ECM) championships because its core platform is too skinny to cope.

Cloud-based data-storage biz Box reckons it is best placed to integrate its sync-and-share platform with enterprise content management needs, and customers are going to demand such integration in the future – but, er, aren’t doing so just yet.

That demand inflection point’s arrival is not under Box’s control, and its growth is limited by its inability to sell product bundles, sorry, solutions effectively, and sell it all to large enterprises.

Box’s latest results, covering its fourth fiscal 2019 quarter and full year, were mixed, with profitability still some way off, and growth signs mixed.

For the three months to January 31, the final quarter of that fiscal year, its revenues of $163.7m were up 20 per cent yea on year, but billings were lower than expected at $237.7m, up 16 per cent. There was a loss of $19.7m; the loss was a deeper $32.5m one a year ago.

Full fiscal 2019 revenues were $608.4m, also up 20 per cent on the year, with a loss of $134.6m; an improvement on the year-ago $154m loss. Billings for the year were $672.9m, up 15 per cent.

“In fiscal 2019, we made progress in our transition to solution selling as demonstrated by strong add-on product attach rates and solid growth in six-figure deals throughout the year,” said Box CEO and cofounder Aaron Levie at the time the figures were emitted to investors. “While our Q4 billings results were below our expectations – driven by underperformance in EMEA and longer sales cycles for some seven-figure deals – we are encouraged by overall customer momentum and demand for cloud content management.”

He said he’s confident about fiscal 2020, because: “Our leadership position enables us to disrupt the legacy content management market and help our customers accelerate their digital transformation.”

Shutterstock image of a broken box

High-jacking the Box: Enterprise storage tool’s customers leave secrets on web like sitting ducks – including Box itself

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Box has been keeping its investors happy while making losses by growing. If that growth stalls, investors may not wait around for its business to show its promised potential, and dump their stock.

Consequently, Levie needs to keep stockholders on side, and has been talking up Box’s prospects to financial analysts, such as those at William Blair.

William Blair analyst Jason Ader told a meeting between investors and Levie this week: “Box’s business is still in a transition phase as it attempts to extend its enterprise file sync and share (EFSS) capabilities into the broader enterprise content management (ECM) market. This thrust entails tying the Box platform more closely to an enterprise’s systems of record and business process logic—the historical purview of ECM systems.”

Ader said Box’s go-to-market execution needs continued focus and refinement to get billings up. New sales leadership in EMEA is expected to help this.

Levie said Box needed contact levels higher up customer management trees to close more seven-figure deals, as well as better sales forecasting. He wants sales comp plans more aligned to such big deals as well as to product suite, sorry, solution selling. That means adding separate products like Governance, Zones, Compliance, Relay (workflow automation), and Skills to the basic Box platform.

The Relay tool is important here as its automation facilities can tie the other tools together. Ader noted that Box hopes “to release a fully re-architected Relay (which was brought in-house last year after the IBM partnership fizzled)” by the end of June.

Levie expects there to be a more formalised approach to product suite selling later this year, with bundles appearing.

The general product picture is one of a cloud-native EFSS product set which Box is trying to expand into the ECM space where customers largely have on-premises software stacks; not cloud-native ones. The two don’t mix well.

Levie told the analyst, during the investor meeting, that he thinks demand for cloud-native ECM will step up “as customers realise that their existing content architectures are not aligned with the rest of the IT stack (in the sense of being cloud-centred).”

When such an inflection point in demand will arrive is not clear. While the arrival is awaited, Levie thinks making his company’s product set better suited to vertical markets will help nudge customers Box-ward. ®

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