AI in content management supports tagging, search

IBM Watson Content Hub: IBM Watson can propose tags based on content. M-Files: Smart subjects provide tag suggestions based on document …

As the market matures, AI in content management systems will improve the searchability and organization of enterprise content.

Metadata, or tagging, is arguably one of the most powerful features in a CMS; it’s also an area that has the most room for AI capabilities. Tagging enables content managers to attribute meaning and context to content, especially for nontext content, such as images and video.

Tagging enables organizations to support and manage content within the CMS and integrate content located in other systems and applications. It also enables content to easily surface in a relevant, meaningful manner, whether from a simple search query or a structured interface, such as a shopping site or business application.

AI in content management

As CMSes mature, tagging mechanisms have evolved from purely manual approaches to automated techniques, such as optical character recognition, which recognizes written or image-based content, such as a scanned document.

Machine learning can take that a step further by automatically recognizing tags from the semantics of content. Some digital asset management systems come equipped with AI tools, such as Amazon Rekognition Auto Tagging and Google Auto Tagging, that can automatically find the context of uploaded images.

Machine learning can support more complicated content as well, such as legal contracts or a doctor’s handwritten medical notes.

Use cases for AI in content management

Machine learning and natural language processing are two branches of AI that play a role in content management. AI in content management will crop up in several ways:

  • analyze all forms of content, including images, video and audio, to improve findability;
  • aid search accuracy and targeting, and narrow search results through better understanding of the searcher intent;
  • automate content generation to support and potentially replace content authors;
  • chunk and summarize content to deliver just the right amount based on device form factor and communications bandwidth;
  • enable additional interfaces to content sources, such as voice, chatbot, gesture and visual search;
  • improve analytics to better assess relevancy and value of content and to infer trends and sentiment from social media;
  • learn patterns of user behaviors and relevance to target content; and
  • preserve data security and protection through automatic classification of content, such as personally identifiable information, as well as commercial, military and governmental sensitive information.

AI capabilities for CMS

CMS vendors will include AI capabilities within their tools in a few ways. CMS vendors can acquire partners with AI specialization, provide interfaces to partners’ tool sets or integrate with third-party add-ons. Some CMS vendors already include AI capabilities:

  • Box: Box Skills Kit enables users to interface with AI partner tools that provide document classification, speech-to-text conversion and image recognition.
  • IBM Watson Content Hub: IBM Watson can propose tags based on content.
  • M-Files: Smart subjects provide tag suggestions based on document content.
  • Microsoft SharePoint and Office 365: SharePoint and Office 365 tag images based on object recognition and geolocation data.
  • OpenText: Magellan’s AI capabilities include speech and text analytics from contextual hypothesis and meaning deduction.
  • WordPress: Plugins provide several capabilities, including spam comment detection, content curation and virtual chat.

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Deloitte’s 2018 Global Blockchain Survey: Blockchain is “Getting Closer to Its Breakout Moment”

Deloitte, one of the “Big Four” accounting organizations and multinational professional services network, has released their 2018 global blockchain …

Deloitte, one of the “Big Four” accounting organizations and multinational professional services network, has released their 2018 global blockchain survey report which aggregates the opinions of more than 1,000 blockchain executives across the world.

The survey covered a wide array of topics surrounding blockchain technology, which ultimately revealed a positive level of adoption of blockchain technology happening in enterprises.

Enterprise Businesses Investing in Blockchain Technology

The survey revealed that 95% of over 1,000 blockchain-savvy executives from a variety of industries and professions are investing in distributed ledger technology.

The survey also revealed how much companies are willing to invest, showing that about 26% of companies will invest anywhere between $1 million and $5 million in blockchain tech, while 23% will spend between $5 million and $10 million.

As for enterprise business in the United States, the survey revealed that the majority would invest in blockchain tech, with only 16% saying they wouldn’t. In China, 32% of companies noted that they would invest between $5 million to $10 million, and in Mexico, 21% of companies said they would invest $10 million or more.

Moreover, out of all of the participants surveyed, 65% reported that their organization will invest $1 million or more in blockchain technology in the coming year. The enterprises with the largest investments will be coming from Mexico, France, and Canada respectively.

Other Blockchain Technology Statistics

The survey asked respondents a series of questions to gauge their overall interest and perception of blockchain technology. The results provide some interesting insights into the adoption of blockchain technology as well as its potential to revolutionize industries and the world.

According to the survey, 84% of respondents believe that blockchain tech is scalableand will eventually achieve mainstream adoption. 74% believe that blockchain tech presents a compelling business use-case, and 68% believe that they will lose a competitive advantage if they don’t adopt blockchain technology.

Another interesting statistic is that 39% of respondents believe blockchain is overhyped. This last statistic is somewhat surprising because, in 2016, 34% of respondents believed the same.

Global Trends of Blockchain Technology in Various Industries

Out of all the business executives surveyed, 59% believe that blockchain technology will disrupt their specific industry, with over 70% of respondents saying the automotive, oil and gas, and life sciences industries will be disrupted the most.

64% of respondents said the next most affected industry will be financial services, followed by customer products and manufacturing, health care, technology/media/telecommunications, and food with 50% to 56%. As for other industries and the public sector, 46% of respondents believe it will be affected by blockchain tech.

On a more specific note, 69% of the business executives surveyed believe that blockchain technology will end up replacing systems of record including financial ledgers, CRM and ERP modules, inventory tracking systems, etc. Also, 84% expect blockchain technology to offer greater security than conventional IT systems.

Furthermore, only 2% of respondents believe that blockchain technology will provide no significant value over their legacy systems, while 43% believe blockchain to be a critical strategic priority, and 29% view it as important.

Final Thoughts

All in all, the majority of companies surveyed appear to welcome and even advocate for blockchain technology. Also, about half of them said they are willing to join a blockchain consortium with their competitors, and some have already joined one.

As for the most popular blockchain use case, survey respondents voted for supply chains, internet of things (IoT), and digital identity. The blockchain industry among enterprise businesses is looking very bright as millions of dollars are being invested in blockchain technology from businesses in countries around the world.

If enterprise business es are beginning to adopt blockchain technology, when will consumers and merchants adopt cryptocurrencies? Let us know what you think in the comment section below.

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71+ Million User Volunteer Platform to Launch Blockchain-Based DApp

Last month, the Irish Red Cross partnered to use blockchain in a new app that improves transparency for charitable donations. Also last month …

Chinese non-profit Zhiyuan Hui — reportedly the world’s largest volunteer service platform — has announced its partnership with token economy infrastructure firm EveriToken. The news was announced Jan. 12 in an official EveriToken blog post.

As of December 2018, Zhiyuan Hui reportedly serves over 430,000 non-profits, and its 71 million users are reported to have worked over 100 million service hours via its platform. According to the blog post, the United Nations-issued China Volunteer Service Economic Value Measurement Report has valued the platform at over $500 million.

In order to manage this astonishing volume of users and service hours, Zhiyuan Hui has reportedly decided to build a transparent volunteer tracking platform on the EveriToken public blockchain.

Via the new system, governments, enterprises and non-profits will be able to award an estimated almost one million volunteers per day with “Yi Coin” points in exchange for their volunteer activity and service hours.

Volunteer data will be recorded on-chain onto what EveriToken terms an “open public welfare ledger.” The blog post continues to outline that:

“[T]he everiToken-based system provides audit trails for various stakeholders with access rights, including governments and funders, eliminating the possibility of fraud for the various poverty alleviation projects and government foundation subsidy programs managed by Zhiyuan Hui.”

Yi Coins can reportedly already be used to buy basic goods — such as food, electronics and hygiene products — from almost 100 unmanned retail locations, using EveriToken’s micropayments solution.

At press time, Zhiyuan Hui has not responded to Cointelegraph’s request for comment on the partnership.

As previously reported, the benefits of distributed, transparent ledgers are being increasingly recognized in the public welfare and charitable sectors globally. Last month, the Irish Red Cross partnered to use blockchain in a new app that improves transparency for charitable donations. Also last month, Binance’s philanthropic arm launched its own blockchain-powered donation platform.

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Blockchain development with strong APIs

2018 was the year of blockchain “pilot” projects – where companies began to truly explore all of the possibilities of the technology. For example, in …

2018 was the year of blockchain “pilot” projects – where companies began to truly explore all of the possibilities of the technology. For example, in PwC’s 2018 survey of 600 executives, 84 percent said their organizations had at least some involvement with blockchain technology – but only 15 percent reported having gone live.

As we jump into 2019, we will see more blockchain projects going into production and more use cases in non-financial industries like manufacturing, healthcare, and food safety. But, in order for any of that to happen, companies will need to deploy technology that will connect the new blockchain solutions to existing live production systems. Specifically for blockchain, it’s APIs that serve as the universal interface to legacy systems.

Ilya Pupko is the Chief Architect for Jitterbit and offers some expert opinions on why blockchain needs strong APIs to be implemented strongly into a project, how the evolution of blockchain will spark new applications that measure blockchain data to create better workflow, and the role AI could play in the future of ledger interpretation, including APIs to extract ledgers – creating more dynamic and accurate measures of company records to boost operational efficiency and workflow management.

ADM: What are the pitfalls of blockchain?

Pupko: Blockchain is an extremely powerful technology, but it’s important for companies that are working with it to have a firm understanding of any potential security issues. Security is a critical phase in the development of any new product, and most blockchain-enabled applications are still in their infancy. Development is agile in this stage, so a lot of issues will arise and security vulnerabilities will be among them. Blockchain provides powerful security capabilities by its own nature, but deploying security-related products without carefully vetting for possible vulnerabilities and gaps is very dangerous.

Building strong and secure APIs is the key to unlocking the value of blockchain, but security concerns cannot be resolved with good production-ready APIs alone. As the external interface to the product and the first line of defense, the APIs do need solid security protection themselves. However, enterprises must deliver more than just a properly secure interface to their offering – they need to make sure that the technology behind it is also safe and appropriate, and that is an important area of focus for many new blockchain applications.

ADM: Do you think blockchain technology is ready for enterprise use?

Pupko: Blockchain technology is already being used effectively at the enterprise level. But in order for it to provide real value to business users, companies need to activate it with strong APIs. In order to gain adoption beyond a small niche, every innovative technology needs an interface that empowers people to apply it to business problems. For blockchain technology, APIs serve as the universal interface or “packaging” that turns this raw technology into a valuable consumable product.

We can see an analogy with Bitcoin, which is, of course, a blockchain-based product in and of itself. Even though the technology, the code, and everything else have been out there for a very long time, and people could find ways to interact with it, it didn’t take off until there was an established and open marketplace. Now that there are exchanges that make it easy to buy and sell Bitcoin, it opened the gates to much greater adoption (and a volatile price, of course). Users can visit a website, register, provide their banking info, and just buy it. That’s what a proper API does for underlying technologies – it provides a consumable interface so that businesses can put it to work on existing problems and processes and bring it to the mainstream.

ADM: How can businesses integrate blockchain technology into their current solutions?

Pupko: The first step such businesses should take is to recognize the true goals they are trying to achieve. Are they trying to introduce new tech for the sake of the tech or to achieve a specific goal? Both answers are actually legitimate, but they will lead the company on quite different paths. Once the goals are clear, whatever they are, choosing the right blockchain technology and toolkit is much easier. After you make the selection, an appropriate review is necessary. Although the particular technology may appear to have some adoption in the space, that does not guarantee much in this industry, unfortunately. Organizations have to go through proper due diligence and a potential technical spike before fully adopting it.

Of course, there is no reason to waste years of effort evaluating different options to find the right one. Analysis paralysis is not the answer here, but the last thing you want to do is invest into a technology that is not properly maintained, does not fit your architecture, your skill set, or your needs. The right blockchain technology can set your business apart and give it a multi-year boost, so get on it!

ADM: What types of blockchain technology enterprise use cases will we see in 2019?

Pupko: Blockchain technology is moving beyond initial use cases in the financial sector and even healthcare to the likes of public real estate offerings and property bids. With the non-currency contracts, blockchain authentication and digital signature offerings will streamline and strengthen a lot of the administrative processes that companies have to manage.

In one of the more interesting use cases, manufacturers are considering this technology as a way of providing easier and safer ways to collaborate on research and product development. Many of us in the “creators” space have long viewed the current patent system as broken and outdated, and while blockchain won’t be able to replace it or fix it completely, it has the potential to smooth over many of the obstacles companies face when working on products that involve intellectual property issues.

Lastly, as food safety is coming more and more often into the spotlight (case in point, the E. coli outbreak in the US in the last months of 2018), ability to track food sources is becoming a publicly visible concern. In the latest instance, it took the FDA literally weeks to pinpoint the source of the outbreak. (And that was before the government shutdown!) Following the confirmation, it was impossible for a high number of actual retailers to be able to confirm their source, preventing them from properly acting on the FDA’s advice. There are a number of startups already trying to make a name for themselves in this space, and it would make sense for them to be able to ride this wave, possibly partner with bigger enterprises, to offer a set of solutions and literally create a completely new market. The public would definitely welcome that.

ADM: How will blockchain technology affect public cloud providers and the companies that handle massive amounts of customer data (e.g., Facebook, Google, Salesforce, etc.)?

Pupko: Blockchain has enormous potential to change the way that data stores are created and controlled, and that could have a big impact on existing systems for handling personal and customer data (and the dominant tech companies that own them). A key aspect of blockchain technology is that the data is stored on a “distributed ledger,” which means that control doesn’t fall to a central administrator but is instead spread across many users.

It’s unlikely that distributed ledgers will replace systems like CRM databases for enterprises or massive data networks like Facebook (at least not any time soon), but it’s possible that blockchain technology will start to chip away at the dominant role many of the tech giants play in managing data. Enterprises and consumers may increasingly turn toward blockchain-based systems to handle data on credit scores, for example, or as a way to handle customer data in a more open and transparent manner.

ADM: Will blockchain technology encourage companies to abandon existing databases and record-keeping solutions?

Pupko: Data stores powered by blockchain technology will likely complement existing databases and record-keeping solutions rather than replace them. There are pros and cons to storing data with blockchain – and the popular use cases for enterprises will depend on those strengths and weaknesses. For databases that don’t rely on extreme performance, centralized management, and sophisticated access control, but benefit from greater trust and neutral, automatic arbitration, which is especially true in the financial sector, we will see greater shifts towards blockchain technology. However, enterprises will continue to use traditional data solutions to store most customer and internal records.

ADM: How are leading companies currently testing or planning to use blockchain technology?

Pupko: Being a platform vendor, we believe the real market transformation relies less on the announcement of a certain use case or single proven success, but instead when whole toolkits become available. Much like APIs make products consumable, platforms enable mass consumption of said products. We’ve been very encouraged that, over the last few months, leading cloud vendors have rolled out support of blockchain-based services. These services are already generally available and now companies interested in the theory can jump in head first and try things out in practice. This is not only how startups get born but also how leaders in the space become bigger – or crumble, unable to innovate fast enough.

Blockchain being a data storage and access technology, it could work in virtually any industry and any company could make it their differentiator. It’s tracking and auditing, as well as transparency capabilities, lend themselves well to the shipping industry, for example, where truck routes, as well as package metrics, are vital. As everyday consumers, we have come to expect to see, with close to absolute certainty, the full status of our online purchases being delivered at any given time, including timestamps and conditions. But that is not yet the norm for the enterprise logistics industry, due to the high number of fragmented sub-contractors along the route. The leaders in this space, including our cutting-edge customer Odyssey Logistics & Technology, have really been digging into this tech for the last several years. Here again, we can’t wait to see the innovations they have been working on come to fruition.


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Fineqia’s Announces Value of Shareholding in NASDAQ-listed Phunware

“Phunware’s business model and millions of active users lends itself well toward blockchain applications and a cryptographic virtual currency,” said …

LONDON, Jan. 21, 2019 /PRNewswire/ – Fineqia International Inc. (the “Company” or “Fineqia”) (CSE: FNQ) (OTC: FNQQF) (Frankfurt: FNQA) announces the value of its equity holding in Phunware Inc. (“Phunware”), a fully integrated enterprise cloud platform for mobile that provides products, solutions, data and services for brands worldwide.

With Phunware’s share price at US$149(C$198) at the time of the close of the NASDAQ stock market on Friday Jan. 18, Fineqia’s shares in Phunware are valued at US$2,424,975(C$3,216,185). The Company’s also holds warrant to buy an equivalent number of shares, giving Fineqia a combined shares and warrants value of US$4,849,950 (C$6,432,390).

“Fineqia’s investment in Phunware has paid off,” said Fineqia’s Chairman Martin Graham. “With our current shareholding, warrant and token rights, it has proved to be a great move for Fineqia.”

Headquartered in Austin, Texas, Phunware Inc. is the pioneer of Multiscreen-as-a-Service (MaaS), a fully integrated enterprise cloud platform for mobile that provides companies the products, solutions, data and services necessary to engage, manage and monetize their mobile application portfolios and audiences globally at scale. Phunware helps the world’s most respected brands create category-defining mobile experiences, with more than one billion active devices touching its platform each month.

Phunware was established in February 2009 and has raised about $100 million from investors such as Wavemaker Partners (Draper Network Fund), Fraser McCombs Ventures, Maxima Ventures, Samsung, Cisco Investments, World Wrestling Entertainment, PLDT Capital, Central Texas Angel Network (CTAN), Baylor Angel Network (BAN) and others.

Phunware’s platform powers more than 6 billion daily transactions and generates more than 5 terabytes of data per day. It counts 13 patents and six others pending in its intellectual property portfolio.

“Phunware’s business model and millions of active users lends itself well toward blockchain applications and a cryptographic virtual currency,” said Fineqia’s CEO Bundeep Singh Rangar. “Unlike most other companies with plans for crypto tokens, Phunware generates millions of dollars in annual revenue, putting it in an entirely different league. That’s what attracted us to invest last year and might explain the incredible investment interest that’s currently there in Phunware’s stock.”

Fineqia’s shareholding in Phunware is held via its subsidiary, Fineqia Investments Ltd. It is in line with the Fineqia’s strategy to invest in blockchain related companies that support its business model. While its shares are subject to an obligatory lock up period, shares obtained by exercising its warrants are free trading.

Fineqia purchased preferred shares last year that are convertible to common shares and received an equivalent number of warrants as well as rights to receive tokens in any future crypto currency offering.

The currency exchange rate applied for US$ to C$ is 1:1.32628.

About Fineqia International Inc.

Fineqia International Inc. is a listed entity in Canada (CSE: FNQ), US (OTC: FNQQF) and Europe (Frankfurt: FNQA). Fineqia International outlines the Company’s corporate governance, culture, processes and relations by which the Company and its subsidiaries and investments are controlled, directed and governed. Fineqia International oversees and ensures the overall success, planning and growth of the Company and all of its subsidiaries. For more information visit

About Fineqia Investments Ltd

Fineqia Investments Ltd is a wholly-owned subsidiary of Fineqia International set up to hold the Company’s growing portfolio of blockchain, fintech and cryptocurrency technology companies worldwide.

About Phunware, Inc.

Phunware Inc. is the pioneer of Multiscreen-as-a-Service (MaaS), a fully integrated enterprise cloud platform for mobile that provides companies the products, solutions, data and services necessary to engage, manage and monetize their mobile application portfolios and audiences globally at scale. Phunware’s Software Development Kits (SDKs) include location-based services, mobile engagement, content management, messaging, advertising, loyalty and rewards (PhunCoin), and analytics as well as a mobile application framework of pre-integrated iOS and Android software modules for building in-house or channel-based mobile application solutions and vertical solutions. Phunware helps the world’s most respected brands create category-defining mobile experiences, with more than one billion active devices touching its platform each month. For more information about how Phunware is transforming the way consumers and brands interact with mobile in the virtual and physical worlds, visit, and follow @phunware on all social media platforms.


Some statements in this release may contain forward-looking information (as defined under applicable Canadian securities laws) (“forward-looking statements”). All statements, other than of historical fact, that address activities, events or developments that Fineqia (the “Company”) believes, expects or anticipates will or may occur in the future (including, without limitation, statements regarding potential acquisitions and financings) are forward-looking statements. Forward-looking statements are generally identifiable by use of the words “may”, “will”, “should”, “continue”, “expect”, “anticipate”, “estimate”, “believe”, “intend”, “plan” or “project” or the negative of these words or other variations on these words or comparable terminology. Forward-looking statements are subject to a number of risks and uncertainties, many of which are beyond the Company’s ability to control or predict, that may cause the actual results of the Company to differ materially from those discussed in the forward-looking statements. Factors that could cause actual results or events to differ materially from current expectations include, among other things, without limitation, the failure to obtain sufficient financing, and other risks disclosed in the Company’s public disclosure record on file with the relevant securities regulatory authorities. Any forward-looking statement speaks only as of the date on which it is made except as may be required by applicable securities laws. The Company disclaims any intent or obligation to update any forward-looking statement except to the extent required by applicable securities laws.

SOURCE Fineqia International Inc.

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