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Retrieved on: 2018-01-17 03:52:30
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<div>Two weeks after that, 1-800-Flowers debuted its own AI-powered concierge built on <b>IBM's Watson</b> capabilities called “GWYN” (“Great acronym,” McCann said, saying it stands for “Gifts When You Need.”) Alexa is there to help with the top of the customer experience, such as helping to choosing the right ...</div>
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