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51% of consumers would leave a brand if digital experience isn't as good as in-person

Retrieved on: 2022-07-21 18:10:43

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51% of consumers would leave a brand if digital experience isn't as good as in-person. View article details on HISWAI: https://martech.org/51-of-consumers-would-leave-a-brand-if-digital-experience-isnt-as-good-as-in-person/

Excerpt

And marketers need to know what other reasons their customers might leave, because it's so easy for them to switch. Younger consumers are less loyal.

Article found on: martech.org

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