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Retrieved on: 2024-08-06 19:48:36
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Summary
The article discusses how technological advancements in telecommunication, specifically voice mail, caused job dislocations for receptionists in the late 1980s. It mentions responses by American brands like Hewlett-Packard, led by David Packard, to manage such dislocations, reflecting Silicon Valley practices.
Article found on: www.jdsupra.com
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