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Amazon's people problem poses an existential threat to its customer experience - eMarketer

Retrieved on: 2022-06-24 20:12:37

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Amazon's people problem poses an existential threat to its customer experience - eMarketer. View article details on HISWAI: https://www.emarketer.com/content/amazon-s-people-problem-poses-existential-threat-its-customer-experience

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The customer experience: Amazon dominates US retail ecommerce thanks to the successful combination of a massive inventory, strong personalization, ...

Article found on: www.emarketer.com

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