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Another rise in telco complaints shows 'struggling' industry: Comms Alliance

Retrieved on: 2018-04-19 14:00:00

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<div>During the quarter to March 2018, <b>Telstra's</b> complaints ratio was 9.5 per 10,000 SIO, up from 9.2 last quarter. Vodafone's ratio rose slightly from 4.9 to 5.0 complaints per 10,000 SIO, while Pivotel's went from 0 to 1. Optus' complaints ratio jumped from 10.6 to 12.1 complaints per 10,000 SIO. "This result ...</div>

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