Bethany Jansen of American Family discusses insurtech & life insurance

Summary

The article text features a conversation between Patti Harman and Bethany Jansen, discussing InsurTech innovations in American Family Insurance, risks of generative AI, enhancing customer experience, and software engineering's role in data science. The key concept of 'Software Engineering' relates to its mention as a focus in InsurTech, and the provided tags seem to be unconnected to the software engineering concept presented in the article.