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Chinese apps are letting public juries settle customer disputes | MIT Technology Review

Retrieved on: 2023-12-06 22:29:12

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Chinese apps are letting public juries settle customer disputes | MIT Technology Review. View article details on HISWAI: https://www.technologyreview.com/2023/12/06/1084444/alibaba-meituan-public-jury-experiment/

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As I mention in the piece, Meituan is not the only popular Chinese app to have tried crowdsourcing platform management decisions. Alibaba, Tencent, ...

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