Covid-19 has sped up customer experience transformation for retail banks

Retrieved on: 2021-03-26 09:45:00

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Covid-19 has sped up customer experience transformation for retail banks. View article details on HISWAI: https://www.information-age.com/covid-19-sped-up-customer-experience-transformation-retail-banks-123494473/

Excerpt

Andrew Lawson, senior vice-president EMEA at Zendesk, discusses the fast-tracking of user experience transformation that Covid-19 has brought to ...

Article found on: www.information-age.com

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