Digital identity challenges could be a roadblock to improved CX - FCW

Retrieved on: 2022-06-24 19:40:40

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Identity management

Computer access control

Identity verification service

Digital identity

Internal Revenue Service

Verification

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Digital identity challenges could be a roadblock to improved CX - FCW. View article details on HISWAI: https://www.fcw.com/digital-government/2022/06/digital-identity-challenges-could-be-roadblock-improved-cx/368599/

Excerpt

Digital identity is a key piece of improving customer experience for users of federal government programs. But identity proofing poses special ...

Article found on: www.fcw.com

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