Emotional labour is more than to-do lists or remembering birthday dates. It has a cost

Retrieved on: 2022-07-17 11:05:24

Tags for this article:

Click the tags to see associated articles and topics

Emotional labour is more than to-do lists or remembering birthday dates. It has a cost. View article details on hiswai:

Excerpt

... the flow of emotions and exchange between workers and customers. ... a waiter promoting a pleasant dining experience, or a funeral director ...

Article found on: theprint.in