Google adds voice biometrics to Contact Center AI platform

Retrieved on: 2021-10-07 17:48:45

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Cryptography

Biometrics

Access control

Computer security

Surveillance

Computer access control

Automatic identification and data capture

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Google adds voice biometrics to Contact Center AI platform. View article details on HISWAI: https://www.biometricupdate.com/202110/google-adds-voice-biometrics-to-contact-center-ai-platform

Excerpt

The CCAI now includes a tool called Speaker ID, designed to allow callers to first enroll and then authenticate themselves using voice biometrics.

Article found on: www.biometricupdate.com

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