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Harnessing citizen sentiment in the digital age to deliver better public services

Retrieved on: 2017-12-21 17:46:17

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<div>Many public services, including transportation and healthcare, already use data <b>analytics</b> to understand citizens' true feelings about the services. ... With the reality of smart cities just around the corner, harnessing the power of <b>big data</b> to understand citizen sentiment will be more important than ever ...</div>

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