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How Chatbots Are Optimizing The Digital Insurance Experience

Retrieved on: 2018-05-02 17:56:15

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<div>The bot, which uses <b>IBM's Watson</b> technology to respond in natural language, helps users fight parking tickets, participate in class-action lawsuits, generate a green card application and can even scan a website's terms of service to warn users when it detects something fishy. Outsourcing negotiations to ...</div>

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