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How Comcast uses AI to Reinvent the Customer Experience

Retrieved on: 2017-12-11 22:03:57

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<div>Recently, Comcast started a major effort to reinvent the customer service experience for its customers using <b>artificial intelligence</b>. In this talk, we will describe how we built virtual assistants that allow our customers to contact us with questions or concerns. We will also explain how the virtual assistants ...</div>

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