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How Tech And The Focused Service Model Are Transforming The Service Sector

Retrieved on: 2018-03-12 11:45:00

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<div>Self-driving cars, drone-delivery and largely robot-staffed hotels and restaurants are only the beginning of this revolution, with <b>new technologies</b> creating opportunities for firms to become both cost-leaders and service-leaders in their respective industries. In my research, I have looked at dozens of ...</div>

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