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Retrieved on: 2018-01-15 08:56:15
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<div><b>Telstra</b> is overhauling the technology that underpins its management of NBN fault complaints to a single, cloud-based platform that will eventually serve the telco's entire assurance business. The company has spent the last 18 months getting the ServiceNow platform bedded down into its NBN fault ...</div>
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