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Lack of central data storage hinders customer support, reveals Sprinklr report

Retrieved on: 2023-11-24 04:03:27

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Lack of central data storage hinders customer support, reveals Sprinklr report. View article details on HISWAI: https://itbrief.co.nz/story/lack-of-central-data-storage-hinders-customer-support-reveals-sprinklr-report

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Sprinklr and CX Network have released a report on Leveraging Data Analytics for Contact Center Optimisation. The study found that 46% of customer ...

Article found on: itbrief.co.nz

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