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Retailers Take Four Of The Top Spots In The Forrester US Customer Experience Index, 2021

Retrieved on: 2021-06-10 18:45:00

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Retailers Take Four Of The Top Spots In The Forrester US Customer Experience Index, 2021. View article details on HISWAI: https://www.forbes.com/sites/forrester/2021/06/10/retailers-take-four-of-the-top-spots-in-the-forrester-us-customer-experience-index-2021/

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Overall, retailers as a group saw no significant change in their industry Customer Experience Index (CX Index™) average (74.1 out of 100). That said, ...

Article found on: www.forbes.com

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