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Returns are the new growth strategy | Retail Dive

Retrieved on: 2021-12-23 15:05:55

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Returns are the new growth strategy | Retail Dive. View article details on HISWAI: https://www.retaildive.com/news/returns-are-the-new-growth-strategy/611842/

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A former head of customer experience at Amazon said, "Customers who had a great seamless return experience would drive more sales than a customer who ...

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