Article Details
Retrieved on: 2024-04-30 19:37:30
Tags for this article:
Click the tags to see associated articles and topics
Summary
The article discusses the integration of generative AI into customer experience, highlighting its potential in conversation-heavy platforms like instant messaging clients but also noting challenges such as data accuracy and ethical concerns. Businesses are encouraged to adopt a human-in-the-loop approach for responsible implementation.
Article found on: www.ft.com
This article is found inside other hiswai user's workspaces. To start your own collection, sign up for free.
Sign UpAlready have an account? Log in here