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Retrieved on: 2025-01-20 19:32:14
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Summary
The article discusses ServiceNow's acquisition of Cuein to enhance its AI capabilities in data analysis, aligning with the 'Data Fabric' concept by integrating and processing customer interaction data across channels to improve decision-making and service efficiency. Tags like AI, cloud applications, and data science reflect the technical elements involved.
Article found on: pulse2.com
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