Supercharging Heathrow Airport's digital customer experience evolution using Salesforce

Summary

The article discusses how Heathrow Airport teamed up with Capgemini to optimize passenger services through digital transformation using Salesforce solutions. Key concepts like Agile software development and DevOps facilitated streamlined CI/CD processes, leading to improved customer experiences. Tags like 'Agile software development,' 'Salesforce,' and 'DevOps' reflect these connections.