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The dark side of returns and refunds: How policy abuse damages CX and what to do about it

Retrieved on: 2021-08-16 14:03:10

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The dark side of returns and refunds: How policy abuse damages CX and what to do about it. View article details on hiswai:

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... services online, share lists of "hot merchants" to target and help customers ... You can also work with a return management service or your in-house ...

Article found on: www.retailcustomerexperience.com

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