Use Next Best Action to Elevate Your Customer Experiences - CMSWire

Retrieved on: 2022-01-20 14:56:53

Tags for this article:

Marketing

Services marketing

Brand management

Customer experience

Touchpoint

Customer satisfaction

Personalization

Marketing automation

Customer lifetime value

Loyalty business model

Next-best-action marketing

Data driven marketing

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Use Next Best Action to Elevate Your Customer Experiences - CMSWire. View article details on HISWAI: https://www.cmswire.com/customer-experience/use-next-best-action-to-elevate-your-customer-experiences/

Excerpt

... 42% of customers are frustrated by content that is not personalized. ... Next best action varies from simpler marketing automation in that it ...

Article found on: www.cmswire.com

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