USPS scores lower on customer satisfaction, on-time delivery in FY 2021 | Federal News Network

Retrieved on: 2022-02-01 18:34:32

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USPS scores lower on customer satisfaction, on-time delivery in FY 2021 | Federal News Network. View article details on hiswai:

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USPS saw its composite customer experience score drop from 72.40% in FY 2020 to 68.15% in FY 2021. The agency set 76.90% as its customer ...

Article found on: federalnewsnetwork.com