When clients don't trust IT: How one university reformed its billing system to rebuild client confidence

Retrieved on: 2020-12-01 21:22:30

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When clients don't trust IT: How one university reformed its billing system to rebuild client confidence. View article details on hiswai:

Excerpt

The <b>University</b> of Pennsylvania recently changed its internal billing, as well as shifted to <b>online education</b>. Here's how it happened and why.

Article found on: www.techrepublic.com

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