AWS Adds an Analytics Data Lake to Amazon Connect, Provides a Single Source for All ...

Retrieved on: 2024-05-31 16:08:38

Tags for this article:

Amazon Web Services

Big data

Analytics

Data lake

Artificial intelligence in customer experience

NICE Ltd.

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AWS Adds an Analytics Data Lake to Amazon Connect, Provides a Single Source for All .... View article details on hiswai:

Summary

The article highlights the integration of an Analytics Data Lake into Amazon Connect, enhancing business intelligence capabilities through consolidated data and custom reporting. It relates to big data, analytics, and AI, benefiting customer experience and operations, including NICE Ltd.'s involvement in customer intelligence.

Article found on: www.cxtoday.com

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