Tag: Artificial intelligence in customer experience

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Talkdesk Adds AI Agents for Retail Customer Service | PYMNTS.com

Added to Collection on: 2025-01-10 00:28:30

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Deep learning
Generative artificial intelligence
Machine learning
Artificial intelligence
Artificial intelligence in customer experience
Draft:ChatGPT 5
Talkdesk

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How Call Testing and Monitoring Enhances Telephony and CX for Brands | No Jitter

Added to Collection on: 2025-01-09 18:02:06

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Services marketing
Computer telephony integration
Customer service
Telephony
Interactive voice response
Customer experience
Artificial intelligence in customer experience

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HCLTech Expands CCaaS Market Leadership Through Exclusive Microsoft Partnership

Added to Collection on: 2025-01-15 18:05:00

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BSE SENSEX
HCLTech
NIFTY 50
Microsoft Dynamics 365
Microsoft
Artificial intelligence in customer experience

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6 Ways AI Agents Can Help You Accomplish Hours Of Work In Minutes - Forbes

Added to Collection on: 2025-02-19 00:23:22

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Artificial intelligence
Computational neuroscience
Cybernetics
Data science
Chatbot
Automation
Artificial intelligence in customer experience
Draft:CVX: Customer Value Exchange

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Two AI chatbots speaking to each other in their own special language is the last thing we need

Added to Collection on: 2025-02-26 17:32:24

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Computational neuroscience
Customer service
Artificial intelligence
Cybernetics
Chatbot
Natural language parsing
ChatGPT
Artificial general intelligence
Generative artificial intelligence
Virtual assistant
ElevenLabs
Artificial intelligence in customer experience

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Meta AI could take on ChatGPT and Gemini with standalone app launching within months

Added to Collection on: 2025-03-01 19:47:42

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OpenAI
Large language models
Chatbots
Artificial neural networks
ChatGPT
meta platforms
Artificial intelligence
Meta AI
Threads
Generative pre-trained transformer
WhatsApp
Artificial intelligence in customer experience

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Moving beyond the first wave of CX digitalization

Added to Collection on: 2025-03-20 20:11:49

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Computational neuroscience
Customer service
Services marketing
Cybernetics
Customer experience
Product management
Artificial intelligence
Artificial general intelligence
Artificial intelligence in customer experience
NICE Ltd.

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AI's Invisible Touch: Customer Service Shifts to Revenue Driver | PYMNTS.com

Added to Collection on: 2025-03-24 20:28:15

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Artificial intelligence
Computational neuroscience
Cybernetics
Data science
Generative artificial intelligence
Chatbot
Draft:AI-Empowered Organization
Artificial intelligence in customer experience
Lisa

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What Your Customers Think Of AI—You Need To Know This - Forbes

Added to Collection on: 2025-04-27 16:00:51

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Interactive narrative
Computational neuroscience
Cybernetics
ChatGPT
Artificial intelligence
Chatbot
Customer service
Draft:AI-Empowered Organization
Artificial intelligence in customer experience

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Battling Customer Service Chatbots Is Getting Worse With AI - CNET

Added to Collection on: 2025-05-10 21:06:06

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Large language models
OpenAI
Computational neuroscience
Generative artificial intelligence
Chatbots
ChatGPT
Customer service
Artificial intelligence
Hallucination
Generative pre-trained transformer
Artificial intelligence in customer experience
Conversational user interface

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