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Forrester's Canada 2022 Customer Experience Index - GuruFocus

Retrieved on: 2022-07-04 14:04:52

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Forrester's Canada 2022 Customer Experience Index - GuruFocus. View article details on HISWAI: https://www.gurufocus.com/news/1800682/forresters-canada-2022-customer-experience-index-nearly-25-of-brands-struggled-to-maintain-cx-quality-over-the-past-year

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At the pandemic's start, Canadian brands were able to adapt quickly and transform digital experiences in response to changing customer needs. However, ...

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