Tag: Customer service

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Recent Related Articles to Customer service

Airbnb: 50% of Users Turn to AI Bot for Customer Service | PYMNTS.com

Added to Collection on: 2025-05-05 02:03:56

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Airbnb
Peer-to-peer
Vacation rental
Customer service
Chatbot
Artificial intelligence
Dave Stephenson
Brian Chesky

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Small Business Week puts digital innovation front and center - Fountain Hills Times

Added to Collection on: 2025-05-05 20:32:46

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Services marketing
Computer telephony integration
Telephony
Chatbot
Instant messaging
Natural language parsing
Small business
Customer service
Artificial intelligence
PHOENIX
Susan Anable

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Battling Customer Service Chatbots Is Getting Worse With AI - CNET

Added to Collection on: 2025-05-10 21:06:06

Tags for this article:

Large language models
OpenAI
Computational neuroscience
Generative artificial intelligence
Chatbots
ChatGPT
Customer service
Artificial intelligence
Hallucination
Generative pre-trained transformer
Artificial intelligence in customer experience
Conversational user interface

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Blue Cross and Blue Shield of Kansas recognized as Call Center of the Year - WIBW

Added to Collection on: 2025-05-11 19:32:43

Tags for this article:

Customer service
Services marketing
Computer telephony integration
Telephony
Customer relationship management
First Call Resolution
Customer experience
WIBW-TV
Blue Cross Blue Shield Association
FCR
Topeka, Kansas
Call centre
blue cross and blue shield
SQM Group

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How To Get Your Share Of $860 Billion - Forbes

Added to Collection on: 2025-05-11 13:30:31

Tags for this article:

Services marketing
Customer service
Brand management
Customer experience
Product management
Qualtrics
Customer satisfaction
Agentic AI
Artificial intelligence
Loyalty business model

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17 Proven LLM Use Cases in E-commerce That Boost Sales in 2025 - Netguru

Added to Collection on: 2025-05-15 10:37:47

Tags for this article:

Deep learning
Natural language processing
Merchandising
Services marketing
Machine learning
Online shopping
Chatbot
Customer experience
Generative artificial intelligence
Customer service
Prompt engineering
Large language model

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NTT Data goes hard on agentic AI, retrofits Industry 4.0 to 5.0 - RCR Wireless News

Added to Collection on: 2025-05-15 14:05:24

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Computational neuroscience
Artificial intelligence
Applications of artificial intelligence
Google
Artificial general intelligence
Generative artificial intelligence
Customer service
Verizon
Draft:AI-Empowered Organization

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Global Productivity & Economic Slowdown 2025: 10+ Strategies to Reignite Growth

Added to Collection on: 2025-05-17 19:41:57

Tags for this article:

Machine learning
Services marketing
Management cybernetics
Artificial intelligence
Computational neuroscience
Data science
Automation
Productivity
Generative artificial intelligence
Robotic process automation
Customer relationship management
Customer service

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Legacy systems holding super back, say Wipro and TPT

Added to Collection on: 2025-05-19 00:56:17

Tags for this article:

Brand management
Customer experience
Customer service
Product management
Services marketing
Wipro
Alex Roopesh Abraham

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Technology is Transforming the Future of Insurance - Insurance CIO Outlook

Added to Collection on: 2025-05-19 00:36:24

Tags for this article:

Services marketing
Insurance
Customer service
Customer experience
Customer data management
Customer
Chatbot
Draft:GNI Insurance
Customer relationship management

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