How did IKEA Improve Customer Experience by Going Paperless? - CEOWORLD magazine

Retrieved on: 2021-08-26 16:51:00

Tags for this article:

Marketing

Retailing

Jardine Matheson Group

Virtual queue

Queue management system

Brick and mortar

Click the tags to see associated articles and topics

How did IKEA Improve Customer Experience by Going Paperless? - CEOWORLD magazine. View article details on HISWAI: https://ceoworld.biz/2021/08/26/how-did-ikea-improve-customer-experience-by-going-paperless/

Excerpt

The virtual Ombori Grid infrastructure enables customers to schedule their design consultations and customer service requests via their smartphones. To book an ...

Article found on: ceoworld.biz

View Original Article