In the Race to Personalize Engagement, Have We Forgotten Customer Relationships? - CMSWire

Retrieved on: 2022-01-26 22:17:40

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Marketing

Services marketing

Customer experience

Brand management

Customer relationship management

Data driven marketing

Personalized marketing

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In the Race to Personalize Engagement, Have We Forgotten Customer Relationships? - CMSWire. View article details on HISWAI: https://www.cmswire.com/customer-experience/in-the-race-to-personalize-engagement-have-we-forgotten-customer-relationships/

Excerpt

The brands with the best customer experience understand that they should use AI to empower the workforce to deliver superior customer engagements.

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