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Not All User Feedback Is Equal: Here's How to Put It in Context

Retrieved on: 2021-03-15 15:33:45

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Not All User Feedback Is Equal: Here's How to Put It in Context. View article details on HISWAI: https://www.cmswire.com/digital-experience/not-all-user-feedback-is-equal-heres-how-to-put-it-in-context/

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Recency: How quickly after an experience with the brand did the customer ... Use of automated systems versus human interaction: Customer service ...

Article found on: www.cmswire.com

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