Survey Finds Call Center Threat Activity Rising; Legacy Authentication Methods Frustrate ...

Retrieved on: 2022-09-20 20:30:46

Tags for this article:

Computer access control

Telecommunications

Computer security

Cryptography

Multi-factor authentication

Authentication

Omnichannel

Neustar

Knowledge-based authentication

Interactive voice response

Call centre

TransUnion

Click the tags to see associated articles and topics

Survey Finds Call Center Threat Activity Rising; Legacy Authentication Methods Frustrate .... View article details on HISWAI: https://martechseries.com/mts-insights/survey-finds-call-center-threat-activity-rising-legacy-authentication-methods-frustrate-customers-and-fail-to-prevent-fraud/

Excerpt

“While the solutions that protect consumer identity and improve the customer experience continue to change, we remain steadfast in our dedication ...

Article found on: martechseries.com

View Original Article