Tag: Call centre

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Recent Related Articles to Call centre

Innovating Customer Support: NCS's Generative AI Enhancements for the Singapore ...

Added to Collection on: 2024-11-11 18:48:33

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Deep learning
Customer service
Telephony
Generative artificial intelligence
Machine learning
NCS Group
Artificial intelligence
Chatbot
Call centre
Text
Amazon Web Services
Large language model
AWS Advanced Technology
Singapore

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Global Web Real-Time Communications (WebRTC) Market Analysis: - openPR.com

Added to Collection on: 2024-11-14 16:14:40

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Web development
Peer-to-peer
WebRTC
Videotelephony
8x8
Vonage
Call centre
WebRTC Gateway
Flashphoner Web Call Server

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Operational Efficiency: Small Changes Yield Big Results | Sponsored Content - Cablefax

Added to Collection on: 2024-11-23 16:33:30

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Services marketing
Customer service
Customer experience
Brand management
Product management
Operational efficiency
Call centre
Loyalty business model
Customer satisfaction
Customer engagement
Customer experience system
Customer relationship management

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How AI is Transforming Outbound Call Centers - Entrepreneur

Added to Collection on: 2024-12-10 12:10:49

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Telephony
Computational neuroscience
Telemarketing
Customer service
Artificial intelligence
Call centre
Dialer
Artificial general intelligence
Automation
Dmitri Lepikhov

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Teneo Drives Voice AI Automation in Large-Scale AWS Connect Implementations

Added to Collection on: 2024-12-12 14:22:22

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Customer service
Computer telephony integration
Telephony
Services marketing
Customer relationship management
First Call Resolution
Interactive voice response
Amazon Web Services
Call centre
Teneo
Chatbot
Automation

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iProsper.io Unveils Revolutionary AI Business Automation Software to Global Market

Added to Collection on: 2025-01-02 03:10:44

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Cybernetics
Artificial intelligence
Computational neuroscience
Data science
Automation
Call centre
Draft:NeuroBazar Inc.
Draft:ChatGPT 5
Martin Hanks
iProsper

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AI Advances Answering Machine Detection - Destination CRM

Added to Collection on: 2025-01-24 17:01:36

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Telephony
Cybernetics
Telemarketing
Computer-mediated communication
Voice over IP
Voicemail
Answering machine
AMD
Artificial intelligence
Machine learning
Call centre
Voice broadcasting
amd technology

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Unlocking the power of speech to humanise AI-driven customer experiences - IT Brief Asia

Added to Collection on: 2025-02-09 22:18:00

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Customer service
Services marketing
Computational neuroscience
Computer telephony integration
Telephony
Chatbot
Customer experience
Artificial intelligence
Artificial general intelligence
Call centre
Interactive voice response
Intelligent agent

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Council implements over 150 changes to AI-powered customer call handling service as ...

Added to Collection on: 2025-02-19 12:40:42

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Customer service
Services marketing
Computer telephony integration
Telephony
Brand management
Call centre
Customer experience
Gary Innes

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Case Study: Definity uses Google Cloud to modernize call center experiences with AI

Added to Collection on: 2025-03-13 20:48:35

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Customer service
Deloitte
Artificial intelligence
Definity
Generative artificial intelligence
Salesforce
Call centre
Google

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