Tag: Call centre

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Recent Related Articles to Call centre

AI May Not Steal Many Jobs After All | TIME

Added to Collection on: 2024-09-02 14:12:19

Tags for this article:

Customer service
Artificial neural networks
Large language models
OpenAI
Interactive narrative
Chatbot
Generative artificial intelligence
ChatGPT
Artificial intelligence
Generative pre-trained transformer
Artificial general intelligence
Call centre
alorica

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United States Interactive Voice Response System Market Size, Share, Growth, Application & Forecast

Added to Collection on: 2024-09-17 14:08:12

Tags for this article:

Telephony
Computer telephony integration
User interface techniques
Customer service
Interactive voice response
Interactivity
Call centre
Market research
Plum Voice

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The Fraudster Playbook: How to Hack Into Your Call Center with Ethical Hacker Samy Kamkar

Added to Collection on: 2024-10-03 20:04:48

Tags for this article:

Generative artificial intelligence
Text-to-image generation
AI safety
Deepfake
Computer security
Call centre

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Tech Tuesday: Top customer support tools - Dynamic Business

Added to Collection on: 2024-10-07 20:26:47

Tags for this article:

Services marketing
Customer relationship management software
Customer service
Telephony
Computer telephony integration
HubSpot
Customer relationship management
Omnichannel
Salesforce
Customer experience
Zendesk
Call centre

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Calabrio Workforce Management Now Interoperates with Microsoft Dynamics 365

Added to Collection on: 2024-10-17 15:56:21

Tags for this article:

Business software
Human resource management
Customer service
ERP software
Microsoft Dynamics 365
Workforce management
Call centre
Artificial intelligence
WFM
Chatbot
Microsoft

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Calabrio Workforce Management Interoperates with Microsoft Dynamics 365

Added to Collection on: 2024-10-17 04:13:31

Tags for this article:

Customer service
Business software
Human resource management
ERP software
Microsoft Dynamics 365
Workforce management
Artificial intelligence
Call centre
Chatbot
WFM
LinkedIn
Calabrio Workforce Management
Microsoft

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Investing in Infinitus - Andreessen Horowitz

Added to Collection on: 2024-10-23 15:31:37

Tags for this article:

Health informatics
Cybernetics
Artificial intelligence
Computational neuroscience
Data science
Interactive voice response
Healthcare in the United States
Call centre
Medical record

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Virtual Agents Offer Contact Center Relief – But Come With Pitfalls | No Jitter

Added to Collection on: 2024-11-08 18:26:39

Tags for this article:

Services marketing
Customer service
Telephony
Computer telephony integration
Brand management
Call centre
Customer experience
Churn rate
Loyalty business model
Customer satisfaction
Customer
Artificial intelligence in customer experience

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Innovating Customer Support: NCS's Generative AI Enhancements for the Singapore ...

Added to Collection on: 2024-11-11 18:48:33

Tags for this article:

Deep learning
Customer service
Telephony
Generative artificial intelligence
Machine learning
NCS Group
Artificial intelligence
Chatbot
Call centre
Text
Amazon Web Services
Large language model
AWS Advanced Technology
Singapore

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Global Web Real-Time Communications (WebRTC) Market Analysis: - openPR.com

Added to Collection on: 2024-11-14 16:14:40

Tags for this article:

Web development
Peer-to-peer
WebRTC
Videotelephony
8x8
Vonage
Call centre
WebRTC Gateway
Flashphoner Web Call Server

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