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Retrieved on: 2024-09-02 14:12:19
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Summary
The article discusses how Alorica leverages generative AI tools, like ChatGPT and real-time translation, to enhance customer service without cutting jobs, showcasing AI's potential to increase productivity. This aligns with the key concept of 'Generative AI' and tags such as 'Customer service, Chatbot, Artificial intelligence, and Call centre'.
Article found on: time.com
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