Findel transforms customer experience with IPI's Contact Centre as a Service solution

Retrieved on: 2024-01-23 15:49:13

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Findel transforms customer experience with IPI's Contact Centre as a Service solution. View article details on HISWAI: https://directorsclub.news/2024/01/23/findel-transforms-customer-experience-with-ipis-contact-centre-as-a-service-solution/

Summary

Educational supplier Findel enhances travel and overall customer experience by adopting IPI's ElasticCX, an omnichannel, cloud-based customer service platform, improving call centre efficiency and customer satisfaction.

Article found on: directorsclub.news

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