India's global capability centres thrive amid IT slowdown: From support to innovation, hiring surges

Summary

The article discusses the strategic role of Global Capability Centers (GCCs) in India, highlighting AstraZeneca's VR training in Chennai, Rakuten Pay's development, and Lowe's self-checkout systems. GCCs in India drive innovation, save costs, and leverage local tech talent for multinational corporations from the US, Japan, Sweden, and other countries. These centers contribute significantly to the operations and revenues of their parent companies while also exploring new business models. Key concepts such as Virtual Reality are applied in practical, cost-saving training initiatives for companies like AstraZeneca.