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Retrieved on: 2024-10-24 18:26:52
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Summary
The article discusses Salesforce CEO Marc Benioff's criticism of Microsoft's Copilot AI and the competition between Salesforce's Agentforce and Microsoft's Dynamics 365 in customer relationship management. The piece highlights the rivalry's focus on AI capabilities and CRM market share, touching on themes tagged like cloud applications, CRM software, and generative AI.
Article found on: www.businessinsider.com
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