Marchex's AI-Powered Sentiment Suite Wins 2024 BIG Award for Business Innovation

Retrieved on: 2025-01-14 14:25:38

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Marchex's AI-Powered Sentiment Suite Wins 2024 BIG Award for Business Innovation. View article details on hiswai:

Summary

The article details Marchex's recognition by the Business Intelligence Group for its Sentiment Suite, awarded as 'New Product of the Year'. The suite's advanced AI capabilities enhance business intelligence by analyzing real-time customer feedback, providing insights for improved CSAT and NPS strategies.

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