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NIPSCO launches chatbot and live chat to provide an improved customer experience

Retrieved on: 2022-07-02 18:06:04

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NIPSCO launches chatbot and live chat to provide an improved customer experience. View article details on HISWAI: https://wimsradio.com/2022/07/02/nipsco-launches-chatbot-and-live-chat-to-provide-an-improved-customer-experience/

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While chatbots function through artificial intelligence, live chat connects customers with a live customer service representative through the Customer ...

Article found on: wimsradio.com

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