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Razorfish Uncovers the 5-Star Experiences That Matter Most to Consumers | LBBOnline

Retrieved on: 2024-03-28 16:22:47

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Razorfish's study reveals that exceptional customer experiences can elevate a brand, as shown by one-star hotels with positive reviews. These insights, emphasized by Eddie Gonzalez, suggest that memorable interactions, personal touches, and sensory engagement are crucial for product management success.

Article found on: www.lbbonline.com

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