Tag: Kate Leggett

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Align Self-Service Customer Support With Every Stage of the Customer Journey

Added to Collection on: 2020-12-09 15:33:45

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Marketing
Business
Services marketing
Customer service
Brand management
Customer support
Failure
Reliability engineering
Customer experience
Customer
Chatbot
Customer relationship management
Kate Leggett

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CRM Has a History of Aspiration, Accomplishment, and Automation

Added to Collection on: 2022-04-01 19:43:49

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Marketing
Business
Information technology management
Customer relationship management
Services marketing
Cloud applications
Sales force management system
Contact manager
Oracle CRM
ECRM
Ray Wang
Jim Dickie
Kate Leggett

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