Walmart used AI to crunch 850M product data points and improve CX | CIO Dive

Retrieved on: 2024-08-16 02:58:16

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Walmart

Bentonville, Arkansas

Walton family

Doug McMillon

Generative artificial intelligence

Artificial intelligence

John Furner

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Walmart used AI to crunch 850M product data points and improve CX | CIO Dive. View article details on hiswai:

Summary

The article discusses Walmart's use of generative AI, a type of large language model, to enhance data quality and improve customer and associate experiences. This integration helps with inventory management and customer service, as highlighted by Walmart executives Doug McMillon and John Furner. Tags like 'Walmart' and 'Doug McMillon' connect key figures and locations to the AI advancements.

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