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CarMax Focuses on Seamless Customer Experience to Grow Loyalty - PYMNTS.com

Retrieved on: 2024-09-26 19:13:24

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Summary

The article discusses CarMax's focus on enhancing its omnichannel shopping and customer experience in the automotive sector. By utilizing digital tools, CarMax aims to integrate online and in-store interactions, driving sales and customer loyalty. The tags reflect the core aspects: marketing strategies, retail dynamics, and customer service improvements led by CEO Bill Nash.

Article found on: www.pymnts.com

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