Article Details

Customer-centric CIOs move beyond the SLA

Retrieved on: 2022-08-16 16:01:03

Tags for this article:

Click the tags to see associated articles and topics

Customer-centric CIOs move beyond the SLA. View article details on HISWAI: https://www.cio.com/article/404853/customer-centric-cios-move-beyond-the-sla.html

Excerpt

Experience level agreements (XLAs) are gaining traction as key performance metrics for IT orgs delivering solutions to customers and employees ...

Article found on: www.cio.com

View Original Article

This article is found inside other Hiswai user's workspaces. To start your own collection, sign up for free.

Sign Up