Disrupting The Call Center Agent - Forbes

Retrieved on: 2022-02-07 12:46:46

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Computer telephony integration

Customer relationship management

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Disrupting The Call Center Agent - Forbes. View article details on HISWAI: https://www.forbes.com/sites/forbestechcouncil/2022/02/07/disrupting-the-call-center-agent/

Excerpt

Customers want and expect a highly personalized experience. Many organizations are providing these types of experiences. Why stop with the customer ...

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